ProfVista Cancellation and Refund Policy
Academic Services
For consulting, editing, mentorship, project support, internships, or custom services:
- Once work has started, payments are generally non-refundable.
- If cancellation is requested before work starts, a partial/full refund may be considered.
- Duplicate payments will be refunded after verification.
Courses / Programs
- Refund requests before program access starts may be considered.
- Once content is accessed or sessions begin, refunds may not be available.
E-Books / Digital Products
Due to the nature of digital delivery:
- E-books, downloadable files, and digital products are non-refundable once delivered.
Printed Books / Hard Copies
Refund or replacement may be available only if:
- Wrong item delivered
- Damaged product received
- Printing defect
Requests must be raised within 7 days of delivery, accompanied by proof.
Publishing Services
For manuscript processing, ISBN, formatting, cover design, or publication-related services:
- Charges paid for completed work are non-refundable.
Refund Processing
Approved refunds may take 7–10 business days, depending on the payment provider.